Electronic logging devices (ELDs) improve driver safety, simplify the Records of Duty Status (RODS) process, reduce driver paperwork, and minimize the risk of errors through automated tracking. However, purchasing the best ELD solution can be challenging, thanks to the surge of ELD providers in the market. Read on for five tips for choosing the best ELD provider for your vehicle.
1. Consider the provider’s experience
The different regulating bodies and regulations make the commercial vehicle industry a complex business. The industry’s rules and regulations are also constantly evolving, so you need an ELD solution provider familiar with the industry. This allows them to manage the ever-changing marketplace without causing any interruptions to your business. Check the provider’s years in business to determine their expertise. The longer a company has been in business, the more experienced they are likely to be.
2. Determine whether the ELD provider has proper certifications
The ELD solution you invest in should help you keep pace with FMCSA’s new rules and regulations to avoid legal suits or paying hefty fines. One way to ensure you invest in an electronic logging device compliant with the FMCSA guidelines is by hiring a certified provider. ELD providers are responsible for ensuring that their ELD solutions meet technical specifications in the ELD rules. Ensure that your supplier is DOT and FMCSA certified before hiring them.
3. Determine whether the company offers free trials
The best way to determine the quality of ELD solutions is by testing them first before making a purchasing decision. This allows you to familiarize yourself with a system and decide whether or not it suits your needs. Ensure that you opt for a company that provides its customers with a free app or free trial to get an ELD that is best for you.
4. Read online reviews
Before hiring a specific ELD provider, dedicate time to read reviews and testimonials from fleet managers and drivers who have benefitted from the company’s services before. Reviews provide helpful insights into the quality of the company’s products and the customer experiences. Be sure to choose a company with maximum positive feedback and higher ratings. A company with high ratings means that other drivers and managers have vetted it, so it is likely to meet your needs.
5. Consider pricing
While you should not base the choice of an ELD provider solely on price, you need to ascertain that you hire a company you can afford. However, this does not mean that you should choose a provider with the cheapest service rates as you may compromise on quality. You may also have to spend even more to rectify cheap service mistakes. Conduct market research while keeping the device hardware price, monthly software fees, and professional installation costs in mind to create a reasonable budget. Next, choose an experienced provider who guarantees the best value for your money.
Investing in ELD solutions is also choosing a business partner, so you need to do your due diligence to ensure that you select a company that suits your needs. Familiarize yourself with the above tips to make an informed decision.