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artificial Intelligence

The Future of Customer Service Technology

The Future of Customer Service Technology

Great customer service is not optional. If you donā€™t look after your customers, they will not stay loyal to your brand. It really is that simple. A 2013 American Express survey discovered that 53% of customers experienced similar feelings to ...

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The Bloodbot Project

The Bloodbot Project

Collaboration between the Department of Mechanical Engineering at Imperial College in London, and its Mechatronics in Medicine Laboratory, has yielded the Bloodbot project, in which a robot has been designed to take blood samples from the ante-cubital fossa (ACF). Such ...

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Self Learning Helicopters

Self Learning Helicopters

Researchers at Stanford University in Palo Alto, California have developed an artificial intelligence system that enables helicopters to learn aerial tricks by watching other helicopters perform the stunts first. Their helicopters were able to replicate complex five minute routines as ...

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One More Meaning of ā€˜Computer Scienceā€™

One More Meaning of ā€˜Computer Scienceā€™

Can software help scientists deal with the extremely large and fast-growing body of research in their own field? Can it locate relevant studies, tools, and knowledge from other fields? This column describes several ongoing efforts to achieve this goal. Putting ...

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Creativity ā€“ The Last Human Stronghold?

Creativity ā€“ The Last Human Stronghold?

Humans are better than machines. However, the advantages of humans over machines have been in steady retreat ā€“ we gave up on physical strength first, then on some mental capacities such as computation, and now weā€™re in the process of ...

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DARPAā€™s Urban Challenge 2007

DARPAā€™s Urban Challenge 2007

Held for the third time since its outset in 2004, the DARPA Grand Challenge is the largest scale research and development program for autonomous vehicles. Taking place in the U.S., the event features robot cars built by teams from all ...

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Do we Think they Think?

Do we Think they Think?

ā€œThe question of whether a computer can think is no more interesting than the question of whether a submarine can swimā€, said Edsger Dijkstra, the famous Dutch computer scientist. I hope to convince you that this question is actually quite ...

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