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AI

The Future of Customer Service Technology

The Future of Customer Service Technology

Great customer service is not optional. If you don’t look after your customers, they will not stay loyal to your brand. It really is that simple. A 2013 American Express survey discovered that 53% of customers experienced similar feelings to ...

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TFOT 2013 Round-Up: Year in Review

TFOT 2013 Round-Up: Year in Review

Although some tech enthusiasts considered 2013 to be a “blah” year for technology, we have found that it was a year that drastically improved existing technologies while laying the groundwork for even better ones to emerge in the future. While ...

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Teaching Computers to Recognize Objects

Researchers of the European “Cognitive-Level Annotation using Latent Statistical Structure” (CLASS) project are developing technologies that could help computers to visually recognize specific objects, such as one’s glasses, and general classes of objects, such as a random car on the ...

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IBM ‘Cat Brain’ Project

Scientists from IBM and five university partners will head a US government-funded collaboration to create electronic circuits that mimic brains. Their ultimate goal will be to understand the complex wiring system of the brain and to build a computer that ...

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‘Boss’ Wins DARPA’s Urban Challenge

‘Boss’ Wins DARPA’s Urban Challenge

After several hours of highly eventful competition Carnegie Mellon University’s robotic car team won DARPA’s 2007 Urban Challenge. “Boss”, as it is known, was able to complete all three main missions and 19 submissions successfully scooping gold for Carnegie Mellon ...

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DARPA Challenge New Participant – Robocar

Recently, more and more attention is being drawn to self automated vehicles. From newspaper articles in to exhibitions – there is a constant discussion of cars that park themselves, armed with radar sensors and cameras that recognize whenever the driver ...

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