Call management software is the backbone of any contact center. It not only helps your staff handle customer calls productively, but it also brings down your customer care costs through automation. But what really is call management software and why ...
Communication achieved at a distance through various technologies: electrical & electromagnetic, fiber optics, radio and micro waves, satellite communications Local Area Networks (LAN) and Wide Area Networks (WAN), etc.
How to Find and Use an Online Faxing Solution
Online faxing services are more efficient and less costly than traditional faxing options, and business owners avoid the cost of fax machines, toner, and paper. VoIP faxing options help organizations send and receive faxes via an internet connection and offer ...
5G benefits as the future of the internet
In the digital age of the internet, everything revolves around the speed of the connection. Companies and regular internet users need fast internet speeds to do their daily business. However, the problem is that many areas don’t have the means ...
5G Status: The Development Worldwide
5G or the fifth generation of mobile network is rolling out across the globe. Many people believe that 5G is already implemented everywhere but that is not the case. Only a portion of the world is covered with 5G connections ...
Customer Relations: Practices To Better Manage Your Business Calls
Running a successful business is all about relationships, especially with customers. Your company will grow only if you can manage or maintain customer relationships. There are two kinds of customers. That’s existing and potential. You must retain existing customers and ...
What are the Different SIM Sizes?
No matter how advanced smartphones have become, even the latest flagship still needs the good old SIM (or Subscriber Identification Module, its full name) in order to make phone calls. This tiny piece of plastic from your network operator is ...
4 Ways Video Collaboration Helps in Business Communication
More and more small companies and individuals are adopting video conferencing and collaboration platforms as a way to stay connected. As working from home becomes more common and prices for video conferencing come down, the compelling reasons for utilizing video ...
LG G4: why is it going to be the new competitor to Samsung and Apple?
Although it seems as though Samsung and Apple has got the market covered for smartphone, new phones are now giving a tough time to Samsung an apple. Such a phone is the new LG g4. Launched in April, 2015, The ...
How Video Conferencing Moves Your Business Forward
How Video Conferencing Moves Your Business Forward With ever rising competition amongst firms, there is also an unprecedented growth in technology and the race to implement and integrate new developments into a business’s functions. You have to adopt the upcoming ...
