Integrating Salesforce can offer significant advantages to companies, such as streamlining operations, promoting teamwork, and enhancing customer interactions. However, these advantages can only be fully realized if employees within the company accept and use the system. Hence, user adoption plays ...

Image Source Salesforce has long been recognized as one of the most powerful CRM solutions for companies of any size. One of its USPs is the extent to which it can be customized and optimized by every user. Indeed, many ...