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New Phone Features 'Baffle Users' Monday, January 19, 2009 - Ehud Rattner Home >> Headlines >> Gadgets   
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The complexity of modern mobile phones is leaving users frustrated and angry, research suggests. Some 61% of those interviewed in the UK and US said setting up a new handset is as challenging as moving bank accounts. Compiled by consultants Mformation, the survey found 85% of users reporting they were frustrated by the difficulty of getting a new phone up and working. Of those questioned, 95% said they would try more new services if the technology was easier to set up. (source: news.bbc.co.uk)
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